- Provide technical support to customers, dealers and service partners across Eastern and Southern Germany
- Support diagnostics, maintenance and repair of our earthmoving machinery
- Assist with complex technical issues, complaints and warranty cases
- Conduct machine handovers, commissioning and technical training
- Document and analyse technical issues and coordinate with our European and Chinese technical teams
- Support the further development of our regional dealer and service network
- Work closely with Sales, Spare Parts and Product Management
Service Manager Earthmoving Machinery (m/f/d) – Eastern & Southern Germany
ESS/Krefeld
Full-time
Permanent employee
Your mission
Your profile
- Completed technical vocational training, ideally in construction machinery, mechatronics or a comparable field
- Professional experience with construction machinery, ideally excavators, wheel loaders or other earthmoving equipment
- Good knowledge of mechanics, hydraulics and electrical/electronic systems
- Independent, solution-oriented and customer-focused working style
- High willingness to travel across Eastern and Southern Germany
- Valid Class B driving licence
- Very good German and good English skills
Why us?
- Responsible position with one of the world's largest construction machinery manufacturers
- Opportunity to shape and develop a growing service organisation
- Modern and innovative product portfolio
- International working environment and short decision-making processes
- Attractive working conditions and modern equipment
- Individual training and development opportunities
About us
Carve out your career with XCMG!
Welcome to XCMG - one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving and road construction machinery for our customers in the construction, mining and energy industry.
At our site in Krefeld you can find four of our German subsidiaries. In addition to the European headquarter XCMG Europe GmbH, there is also a company for research and development, for strategic purchasing and for sales and services. Together, we drive investment and innovation to a new horizon.
XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented and intercultural environment.
Welcome to XCMG - one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving and road construction machinery for our customers in the construction, mining and energy industry.
At our site in Krefeld you can find four of our German subsidiaries. In addition to the European headquarter XCMG Europe GmbH, there is also a company for research and development, for strategic purchasing and for sales and services. Together, we drive investment and innovation to a new horizon.
XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented and intercultural environment.