Responsibility for the service and aftersales business in the Mobile Crane segment
Ensuring quality and process compliance of all service and maintenance activities
Identifying and reporting deviations or quality fluctuations in services or products, and supporting root cause analysis
Documenting service and maintenance activities and actively contributing to continuous product and service improvement
Close collaboration with customers to capture machine and operational requirements in the Mobile Crane segment
Managing and optimizing internal service processes and interfaces (e.g., spare parts, logistics, engineering)
Service technician for mobile cranes (m/f/x)
ESS/Krefeld
Full-time
Permanent employee
Your mission
Your profile
Solid knowledge in the field of (mobile) cranes
Experience in maintenance, repair, and service processes for large machinery and equipment (hydraulics, electrics, mechanics)
Experience in customer service and collaboration with sales, product, and service organizations
Technical qualification (e.g., mechatronics technician, industrial mechanic, electrician) or comparable background
Entrepreneurial mindset, hands-on mentality, team spirit, and strong customer orientation
Willingness to travel for on-site customer assignments, fluent German (written and spoken), good English skills are an advantage
Why us?
Exciting tasks in an international, growing company in the construction machinery sector
Numerous development and training opportunities
Flat hierarchies, short decision-making paths, and a modern working environment
A collaborative team culture with a strong focus on innovation
Attractive working conditions supporting a healthy work-life balance
International environment with room for initiative and impact
About us
Carve out your career with XCMG!
Welcome to XCMG - one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving and road construction machinery for our customers in the construction, mining and energy industry.
At our site in Krefeld you can find four of our German subsidiaries. In addition to the European headquarter XCMG Europe GmbH, there is also a company for research and development, for strategic purchasing and for sales and services. Together, we drive investment and innovation to a new horizon.
XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented and intercultural environment.
Welcome to XCMG - one of the world's largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving and road construction machinery for our customers in the construction, mining and energy industry.
At our site in Krefeld you can find four of our German subsidiaries. In addition to the European headquarter XCMG Europe GmbH, there is also a company for research and development, for strategic purchasing and for sales and services. Together, we drive investment and innovation to a new horizon.
XCMG offers you the opportunity to advance your professional career and apply your skills and know-how in a future-oriented and intercultural environment.